Please try to arrive on time for your appointment. If you are late it may be necessary to shorten your treatment so that the next client is able to be seen at her/his allocated time. All times quoted include consultation, preparation time, treatment and vacation of the room.
cancellation policy
If you are unable to attend for your treatment please give us a minimum of 24 hours notice as we can then give your appointment to another client. Cancellations under this time will incur a 50% charge. However, if we are able to fill your appointment time you will not be charged. Appointments over 2 hours require 48 hours notice of cancellation.
age limit
We are unable to offer treatments to people under 18 years of age without parental/carer consent.
deposit
We take credit or debit card payments to secure bookings of one hour or more or for treatments over £25.00.
test patches
All treatments marked * require a test patch which must be done 24 – 72 hours before your treatment. Please telephone our reception on 0115 922 0304 for details of the requirements for individual treatments and to schedule your test.
children
Children are not able to enter the treatment rooms. They may sit quietly in reception where they remain your responsibility.
mobile telephones
For the comfort of those clients having relaxing treatments please have mobile telephones switched to their silent mode.
parking
Parking for up to 3 hours is free of charge in the shoppers car park next to Sainsbury’s.
to make an appointment
Appointments can be made by calling the salon on 0115 922 0304, in person, or via our online booking system. We are unable to take appointments or amendments to appointments via email.
